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We back our racks because we use our racks.

If you’re not fully stoked on one of our products or if it doesn’t perform to your expectations, let us know and we’ll be sure to repair, replace, or refund it.

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We use the highest-grade of plywood sheets available for our racks, laminated entirely from West Coast NZ Radiata timber to ensure that your rack looks good and lasts ages.

We've also taken care to ensure a 100% Kiwi manufacturing chain (roots to rack) so you can store easy knowing you've supported local and minimised carbon mileage.

Delivery times are a priority for us which is why we offer next working day dispatch for all stocked orders placed before 4pm. Non-stocked products are cut-to-order and can take up to 15 working days for dispatch (this will be clearly displayed and highlighted below the 'Add To Cart' button when applicable).

We ship orders from our workshop in Christchurch with overnight delivery for South Island addresses and 2-day delivery for North Island.

Rural and non-residential addresses should allow a few additional days.

If we foresee any delays with your order, we will let you know and check the new delivery time frame is acceptable to you.